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Contact and addresses:
Workshop is at this address: 
8 Mill Hill Cottages, Mill Hill, Tavistock, Devon PL19 8NW. Our telephone numbers: 01822 617010 or 07899967132
email addresses:  montysclassics@yahoo.co.uk or annt100@btinternet.com
our VAT number is 105 3975 19

We are legaly registered as Monty's Classic Motorcycles Ltd. company no. 8642599 at this address: Phoenix House 66-68 devonport Rd, Plymouth PL3 4DF

RETURNS
We are happy to accept returns.  Please could you return your purchase to us within 28 days and we will refund the the cost of the item once we have received it back (please note this can only be refunded to the source of the payment eg the card of purchase or Paypal.)

We will refund your purchase in full ie including postage if the item arrives damaged or faulty or we have sent you the wrong item and it is our mistake (yes - we are only human and it does happen) - providing that you send the item back immediately and unused with its packing slip (or your full details if you do not have this) and a note to explain what is wrong. 

If the mistake is yours we will accept the return provided the part has not been used or damaged and we will refund only the item. Please be sure to enclose the packing slip with the return then we can track your order.

If you are not happy, for any reason whatsoever, with our service please give us a call on 01822 617010 we are confidant that we can sort out most problems efficiently and afficably.


Terms and Conditions 

These terms and conditions govern your use of our website. Please read these terms in full before you use this website. If you do not accept these terms and conditions, please do not use this website. Your continued use of this website confirms your acceptance of these terms.
Monty's Classic Motorcycles Ltd have made every reasonable effort to conform with the standards for distance selling and ecommerce as laid down by the UK trading standards. If you have any comment or questions with regards to our Terms and Conditions please feel free to contact us using the contact details shown above.
 
Monty's Classic Motorcycles Ltd is a UK based company and as such are governed by UK trading laws. Access of this web site from outside of the UK is done so at your own risk and you are responsible for compliance to local law.
 
Intellectual Property
 
All intellectual property on this site including (but not limited to) Text, graphics, Videos, Logos, Illustrations, images and sound clips remain the property of Monty's Classic Motorcycles Ltd.
 
Payments
 
All payments on this site will be made through PayPal or by the use of the following credit and debit cards Visa, Visa Electron, Master Card, Maestro, American Express.

Monty's Classic Motorcycles Ltd have made every effort to ensure that the prices shown on this web site are accurate and complete. We reserve the right to change the prices of our product without notice.
In order for us to operate a secure and safe shopping experience certain information will be collected by us in order to prevent fraudulent use of Credit and Debit cards. By ordering from our site you are consenting to such information being gathered during the shopping process. All data collected will be kept secure in line with the 1998 data protection act.
 
You can check the details that we hold at any time by signing into your account.
 
Cancelling your order
 
In accordance with the Distance Selling Directive (2000) you may cancel your order at any time without reason within seven working days of delivery.  Please ensure that the items are not used and are in the same condition that they were received in. In these circumstances please return the product to the address in the contact details retaining proof of postage. Postage costs for returning products will be born by the customer. A full refund will only be given upon  receipt of an unused and undamaged product.

Website access

1.1 It is not necessary to register with us in order to use most parts of this website. However, particular areas of this website will only be accessible only if you have registered.

Use of website

1.2 This website may be used for your own private purposes and in accordance with these terms and conditions.

1.3 You may print and download material from this website provided that you do not modify or reproduce any content without our prior written consent.

Website uptime

1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.

1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.

Visitor provided material

1.6 Any material that a visitor to this website sends or posts to this website shall be considered non-proprietary and non confidential. We shall be entitled to copy, disclose, distribute or use for such other purpose as we deem appropriate all material provided to us, with the exception of personal information, the use of which is covered under our Privacy Policy (bottom of this page)

1.7 When using this website you shall not post or send to or from this website any material:

(a) for which you have not obtained all necessary consents;

(b) that is discriminatory, obscene, pornographic, defamatory, liable to incite racial hatred, in breach of confidentiality or privacy, which may cause annoyance or inconvenience to others, which encourages or constitutes conduct that would be deemed a criminal offence, give rise to a civil liability, or otherwise is contrary to the law in the United Kingdom;

(c) which is harmful in nature including, and without limitation, computer viruses, Trojan horses, corrupted data, or other potentially harmful software or data.

1.8 We will fully co-operate with any law enforcement authorities or court order requiring us to disclose the identity or other details of any person posting material to this website in breach of Paragraph 1.7.

Links to and from other websites

1.9 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.

1.10 Any party wishing to link to this website is entitled to do so provided that the conditions below are observed:

(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;

(b) you do not misrepresent your relationship with this website; and

(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.

1.11 By linking to this website in breach of clause 1.10 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.

Disclaimer

1.12 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date.

1.13 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.

Exclusion of liability

1.14 We do not accept liability for any loss or damage that you suffer as a result of using this website.

1.15 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.

Law and jurisdiction

These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.

Privacy Policy
 
We are committed to protecting your privacy and security as a valued customer.  Monty's Classic Motorcycles are bound by the conditions as laid out in the Distance selling directive, The Data Protection legislation and all current Trade and Legal precedence and policy.
 
At no time will we share information about you collected on our web site with any third party, other than to verify your identity and carry out security checks as required within the payment process.